Technical Account Manager
Grant is responsible for overseeing all aspects of our Managed Services programs, including technical performance, service level compliance and total client satisfaction. Grant also serves as a senior advisor for our Managed Services clientele, providing strategic assistance to ensure that each client’s IT strategy is aligned with their overall business objectives. Prior to joining ETS in 2006, Grant served as IT Director for a large national franchising organization. With over 30 years of IT experience, Grant is skilled in network and applications management, project management and he possesses strong customer service and general business skills. Grant graduated with a B.S. Science in Electronics Engineering Technology from DeVry University.