Manners matter when you're sending e-mail

Manners matter when you’re sending e-mail

<p>How many e-mail messages do you send each day? If like most of us, dozens. Now, have you been doing something to make your recipients angry? There's actually etiquette involved in sending e-mail messages. And if you don't want to tick off your recipients, you will do well to master the following tips for practicing good e-mail manners.</p> <p><strong>Sometimes it is possible to too brief</strong></p> <p>How many times have you received an extremely brief e-mail message? You can easily think that the sender is angry with you for reasons uknown. But let's suppose the sender was sending the message with an iPhone or iPad? It isn't always easy to type on small mobile devices. And consequently, the majority of us keep our messages short when typing on those annoyingly restrictive pop-up keyboards. To let recipients know that this is the cause for your brevity, come up with a specific signature for any e-mail accounts that you use on smartphones and tablets. According to the Web site Mashable, this signature ought to tell people that you're e-mailing from a mobile device, which is the reason your message is very short. For example "Excuse my brevity; I'm typing this on my iPhone" should do the trick.</p> <p><strong>Always reply</strong></p> <p>When your inbox is back logged, it&rsquo;s very easy to let some messages languish without reply. You&rsquo;re simply short on time. However, not answering an e-mail message from a co-worker, friend or family member is awfully rude. Even if you can&rsquo;t yet address the specific question in an e-mail message, make sure to send back a simple reply explaining that you&rsquo;re swamped with other duties but will get to the request as soon as possible.</p> <p><strong>Be careful</strong></p> <p>We receive a lot of e-mails every day, it&rsquo;s tempting to pound out replies and send them back without first proofreading and editing them. After all, that removes at least some of your e-mail mess. But this may also result in messages full of typos, something that&rsquo;s more than a bit off-putting. And when you don&rsquo;t proof your messages, you could unintentionally forget to attach that report or photo you are promising. That&rsquo;s irritating for recipients.</p> <p><strong>Keep your voice down</strong></p> <p>Whatever you do, never send an e-mail message that is written entirely in capital letters. This is whats called shouting, and no one likes it. It&rsquo;s easy to see why: A message in all caps is tough on the eyes. Instead, stick to the normal rules of capitalization when drafting your e-mail messages.</p>