Managed IT Services: Outsourcing Pros & Cons | Enterprise Technology Services

Managed IT Services: The Pros and Cons of Outsourcing IT Services

Managed IT Services: The Pros and Cons of Outsourcing IT Services
Technology is increasingly important for businesses of all sizes. Even for small businesses, an IT provider tends to be a necessity, not a luxury. Some opt to hire an IT staff member, but there is another option. Business owners can outsource IT tasks to managed service providers, which remotely handle IT infrastructure. MSPs provide the advantage of specialists in a wide range of fields, but they may not be a perfect solution for every business. If you want to learn more about local managed IT services Phoenix, read on to learn more about what an MSP does.

The Pros of IT Outsourcing

1. Expert Help in all Areas

One of the biggest advantages of MSPs is the number of resources available to you, in the form of trained and certified technology experts. From security strategies to network administration, you can get the expert level advice from MSPs on a wide range of areas. If you rely on one IT employee to work on all your issues, you aren’t likely to get the same level of knowledge in all areas, even from the most impressive hire.

2. Backups and Disaster Plans

Business owners with an online presence, or who conduct any business online, should have ironclad backup systems in place. Disaster recovery systems are designed to give owners a feeling of security, so they know that even in the worst-case scenario, their business records and vital information are not lost on damaged hard drives or in the cloud. An MSP will work with you to create a plan that ensures all your data will be safe even in the case of disaster.

3. Strategies for Security

When your business does work online, security is of the utmost importance. Not only do you need to protect your own information, but you also need to protect information from your clients. Having dedicated staff updating and overseeing your network security keeps data safe and establishes your reliability to clients and customers.

4. Established Infrastructure

With an MSP, you gain access to all the security technology and resources the MSP has at its disposal. With all the provider’s expertise, you can easily get access to a help desk or service desk that is already functional, without having to start from scratch. A help desk can even aid in future development and improvement to prevent similar issues in the future.

The Cons

1. Lack of Physical Presence

Depending on the level of expertise you and your staff members have, physical issues with printers, copy machines and routers may cause trouble in the office. This is typical, but it is one of the occasions where it is beneficial to have a physical IT employee in the office. This lack of a physical presence also means there will likely be a longer wait time to any issues you might have in the office since you are waiting along with the many other businesses that use the same provider. However, for managed IT services Phoenix, on-site services may be available.

2. Choosing a Plan

MSPs offer various plans with different levels of coverage. As a business owner, you can find the plan that suits your operations and needs the best. Selecting an MSP and a plan from that provider means that you will likely end up with aspects of IT that are outside the scope of your current plan. If you have an issue with the software that is not included in their services, you will need to find another solution to those problems.

Managed service providers for IT can give you access to excellent resources and expert staff that can quickly get to the heart of any issues you may be having with networking, security and more. For best results, research carefully to make sure you choose an MSP that offers all the services you need to keep your business running.